Frequently Asked Questions

Feel free to contact us if you have more questions.

All steel frames come with a 10 season warranty against defects. Electrical cords and light strands come with a 3 season warranty. This excludes bulbs. We pride ourselves on the construction of our products. Ask our customers and they will testify to the reliability of our products.

We are located in Gainesville, Georgia which is about an hour north of downtown Atlanta. We will be happy to work with you on a variety of shipping options to make sure that your decorations arrive on schedule and safe. For smaller items, we can ship either UPS or Fedex. Generally, we charge the actual cost of shipping and no more. There may be charges in materials depending on what the item is that is being shipped. For larger items, we can use most freight lines. We will be happy to provide quotes on shipping for you. We will make sure that the product is crated properly.

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